Selected works
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Never miss an expiry dateReplacing spreadsheet tracking with alerts that mostly set themselves up, after scrapping my own first design.
UX DesignUser ResearchUI Design
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Error messages people can act onAuditing 170 error messages, 92 of which told users nothing they could do, and turning them into a severity-based framework the whole team now reuses.
Design SystemUX DesignUI Design
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Finding indie brands without opening twenty tabsA curated discovery platform designed and shipped in four months; 1,100 users and an 11% return rate in the first three months.
UX DesignUI Design
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What a neighbourhood does to your health100 resident interviews, on-site environmental audits and kopi chats, synthesised into four archetypes and 25 problem statements for a national pilot.
User ResearchData Analysis